I'M
DALE PRENTISS.
RESEARCHER, DESIGNER, DEVELOPER &
USER ADVOCATE
01 PROFESSIONAL
APPROXIMATE KNOWLEDGE LEVEL
AGILE
75%
PENDO
90%
COPILOT STUDIO
95%
ARTIFICIAL INTELLIGENCE
85%
RECOLLECTIVE
70%
DOVETAIL
85%
MURAL
90%
D
Hello! I am a UX researcher/designer and app developer with a PhD from Stanford University. My focus is on lean research, clean design, deep discovery and intuitive apps to help shape the user experience and management decisions. I'm passionate about discovering ways to improve end-user product interactions, with a record of improving outcomes and increasing customer loyalty.
02 PORTFOLIO
03 Experience
2022-PRESENT
CGI
Senior Consultant
My focus is on both AI application development and user experience research and design for a dynamic IT consulting firm. In my most recent role, I created an AI-driven tool for a banking system, working closely with loan officers, risk managers, and bank CEOs to make sure the tool met their needs and exceeded their expectations.
2015-2022
CENGAGE GROUP
Senior UX Professional
I engaged with users of digital education products, conducting 1-on-1 interviews, heuristic analyses, secondary research, usability sessions, and interactive designs.
2013-2015
GALE, A CENGAGE COMPANY
Academic Library CSM
I served as the company's sole academic library CSM, ensuring that faculty, students, and librarians benefited from Gale's digital learning resources, integrating technical support, research, training, and analysis.
2009-2012
XEROX
Instructional Design Consultant
I developed online, classroom, and interactive training program for offshore call centers, to include creating new or revised desktop procedures, job aids, online training. For some projects I managed the training overseas.
2005-2018
OAKLAND UNIVERSITY
US History Special Lecturer
I developed, designed, delivered and graded classroom and online instruction for an average of 100 students per semester, two semesters per year for 13 consecutive years.
2002-2009
CKICK
Research Consultant
I provided research and communication services to clients including government agencies, nonprofit foundations, small businesses, and law firms.
CONTACT
Feel free to reach out. I look forward to speaking with you.
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